Privacy Policy

Last updated: 11/8/23

Introduction

Welcome to OSI Systems. We are committed to protecting the privacy and security of our users' information. This policy outlines our practices concerning the collection, use, and sharing of personal data through our web application.

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, telephone number, mailing address, and other contact information that you provide during the registration process.
Agency Information: Data related to bail bond cases, client information, and transaction history.
Usage Data: Information on how the service is accessed and used, including login times, actions taken within the application, and browser type.
Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our service and hold certain information.

How We Use Your Information

The information we collect is used for the following purposes:

To provide and maintain our service
To notify you about changes to our service
To provide customer support
To gather analysis or valuable information so that we can improve our service
To monitor the usage of our service
To detect, prevent, and address technical issues

Sharing Your Personal Data

We do not sell or rent your personal information to third parties. However, we may share your personal data with:

Service providers who perform services on our behalf.
Law enforcement if required by law or in a good faith belief that such action is necessary to comply with legal proceedings.
Other parties in connection with a merger, sale, or asset transfer.

Security of Data

We take the security of your data seriously and implement reasonable measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of your data.

Your Data Protection Rights

Depending on your location, you may have the right to:

Access and receive a copy of the personal data we hold about you.
Rectify any personal data held about you that is inaccurate.
Request the deletion of personal data held about you.

SMS Communication

OSI Systems may send SMS messages to registered bail bond agents for transactional purposes. These messages are intended to facilitate the onboarding process and provide agents with necessary updates related to their agency management tasks within our web application. The scope of SMS communications includes, but is not limited to:

Notifications of document status changes
Alerts about upcoming deadlines or required actions
Confirmations of form submissions and transactions
Important updates regarding the web application's functionality

Transactional vs. Promotional Messages

Please note that the SMS messages sent by OSI Systems are strictly transactional and are essential for the performance of the services we provide. We do not send promotional SMS messages without explicit consent, nor do we use the information provided for SMS communication for marketing purposes.

Opting Out of SMS Messages

While we encourage agents to receive these transactional messages to ensure they are informed of critical updates, it is not mandatory. Agents have the right to opt-out of SMS communications at any stage by replying 'STOP' to any message received. Upon opting out, the agent will not receive further SMS messages from our platform except for confirmations of their opt-out decision.

Data Rates and Charges

Standard message and data rates may apply for any SMS messages sent or received. Please check with your mobile service provider for any charges that may apply to you.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions about this Privacy Policy, please contact us:

By email: peter@oshaughnahill.com
By visiting this page on our website: osibail.com/privacy-policy